Opinions and documents
IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF HAWAI‘I
JENNIFER S., Civil No. 25-00418 MWJS-WRP
Plaintiff, ORDER REVERSING DECISION OF THE
COMMISSIONER OF SOCIAL SECURITY
vs. AND REMANDING FOR FURTHER
ADMINISTRATIVE PROCEEDINGS
FRANK BISIGNANO,
Commissioner of Social Security,
Defendant.
ORDER REVERSING DECISION OF THE COMMISSIONER OF
SOCIAL SECURITY AND REMANDING FOR FURTHER
ADMINISTRATIVE PROCEEDINGS
This is an appeal from a decision of the Commissioner of Social Security denying
an application for disability benefits. Like many such appeals, this one turns on
whether the Commissioner (acting here through an Administrative Law Judge, or
“ALJ”) offered sufficient reasons to reject Plaintiff Jennifer S.’s testimony about the
severity of her symptoms.1
At a hearing before the ALJ, Plaintiff testified that although she holds a law
degree and has worked several jobs over the years, she has been unable to maintain
1 For reasons explained in Sergio D.L.S. v. Warden, Cal. City Corr. Ctr., No. 1:26-cv-
02821-MWJS, 2026 WL 1049713, at *1 n.1 (E.D. Cal. Apr. 17, 2026), only Plaintiff’s first
name and the initials of her last name are used in this order.
regular employment—and has been terminated from multiple recent positions—
because of excessive absences. These absences, Plaintiff testified, were the result of her
frequent migraines and other medical conditions, including coughing, fatigue, malaise,
and facial pain from chronic sinusitis. Dkt. No. 15-1, at PageID.111-120 (Administrative
Record (AR) at 77-86). No party disputes that if the ALJ had accepted Plaintiff’s
testimony, she would have been found disabled within the meaning of the Social
Security Act and entitled to benefits.
The ALJ found no evidence that Plaintiff was malingering, or feigning, her
symptoms. And the ALJ recognized that Plaintiff’s severe impairments—which the ALJ
found to include “obesity; degenerative disc disease; peripheral neuropathy; migraines;
hypothyroidism and history of nodules and follicular thyroid cancer status post
February 2022 thyroidectomy; depression; [and] anxiety”—could reasonably have
produced the symptoms and pain alleged. Id. at PageID.54 (AR at 20). Nonetheless, the
ALJ found that Plaintiff’s symptom testimony was not credible.
The key question in this appeal is whether the ALJ offered “specific, clear and
convincing reasons” for rejecting Plaintiff’s symptom testimony. Brown-Hunter v.
Colvin, 806 F.3d 487, 492-93 (9th Cir. 2015) (cleaned up). Given the narrowness of this
issue, the court will not recount the factual or procedural background of this case,
except as necessary to provide context for the court’s ruling. That background is laid
out in detail in the ALJ’s written decision. Dkt. No. 15-1, at PageID.48-67 (AR at 14-33).2
In that written decision, the ALJ offered three categories of reasons for rejecting
Plaintiff’s symptom testimony, and the Commissioner defends each in his answering
brief. See Dkt. No. 22, at PageID.2524-2527. In evaluating these reasons, the court is
mindful that the Commissioner’s disability determination should be reversed only
when “it is either not supported by substantial evidence or is based upon legal error.”
Luther v. Berryhill, 891 F.3d 872, 875 (9th Cir. 2018). This standard is deferential,
requiring “only such relevant evidence as a reasonable mind might accept as adequate
to support a conclusion.” Woods v. Kijakazi, 32 F.4th 785, 788 (9th Cir. 2022) (cleaned
up).
But there is an important limit to this deference: while a reviewing court “will
not fault the agency merely for explaining its decision with less than ideal clarity,” it
still must “demand that the agency set forth the reasoning behind its decisions in a way
that allows for meaningful review.” Brown-Hunter, 806 F.3d at 492 (cleaned up). That is
to say, a “clear statement of the agency’s reasoning is necessary because we can affirm
2 The court also trusts that the reader is familiar with—or can readily look up—the
standards an ALJ generally must follow in considering an application for Social
Security disability benefits. See generally Keyser v. Comm’r Soc. Sec. Admin., 648 F.3d 721,
724 (9th Cir. 2011) (describing the “five-step sequential process for determining whether
an applicant is disabled within the meaning of the Social Security Act”). As the court
will resolve this appeal on the narrow issue presented in the text above, no further
discussion of these standards is needed here.
the agency’s decision to deny benefits only on the grounds invoked by the agency.” Id.
And to qualify as an adequately “clear statement” rejecting a claimant’s symptom
testimony, the ALJ’s finding “must be sufficiently specific to allow a reviewing court to
conclude the adjudicator rejected the claimant’s testimony on permissible grounds and
did not arbitrarily discredit a claimant’s testimony regarding pain.” Id. at 493 (cleaned
up). Put differently, “[g]eneral findings are insufficient; rather, the ALJ must identify
what testimony is not credible and what evidence undermines the claimant’s
complaints.” Id. (cleaned up).
The ALJ did not meet these requirements here. And because she did not, the
decision denying benefits must be reversed and the matter remanded for further
administrative proceedings.
1. Consider the first of the ALJ’s reasons for rejecting Plaintiff’s symptom
testimony. As the Commissioner notes, the ALJ found that Plaintiff received
“conservative treatment” for her allegedly disabling recurrent sinus infections. Dkt.
No. 22, at PageID.2524 (quoting Dkt. No. 15-1, at PageID.57 (AR at 23)). In particular,
the Commissioner points to the ALJ’s finding that when Plaintiff complained of chronic
sinusitis to her doctor, “she was instructed to use only Flonase and ongoing nasal
irrigation.” Id. at PageID.2525. And while the doctor contemplated whether surgery
was needed, it ultimately was not ordered. Id.
The Commissioner relies on Parra v. Astrue, 481 F.3d 742 (9th Cir. 2007), for the
proposition that “‘[e]vidence of conservative treatment is sufficient to discount a
claimant’s testimony regarding severity of an impairment.’” Dkt. No. 22, at
PageID.2524-25 (quoting Parra, 481 F.3d at 751). But “[n]othing in Parra suggests that an
ALJ can characterize a course of treatment as conservative when the evidence in the
record—or, at a minimum, inferences fairly drawn from the record—do not reflect that
a more aggressive treatment option was available.” Loniza v. King, Civ. No. 23-00352,
2025 WL 435943, at *6 (D. Haw. Feb. 7, 2025). In other words, a “claimant cannot be
discredited for failing to pursue non-conservative treatment options where none exist.”
Id. at *5 (quoting Lapeirre-Gutt v. Astrue, 382 F. App’x 662, 664 (9th Cir. 2010)). Although
the ALJ pointed to a doctor’s consideration of surgery as a possible treatment, nothing
in the record supports the inference that a doctor ever concluded that it was an
appropriate intervention, let alone that Plaintiff ever rejected the option. And the ALJ
identified no other more aggressive form of treatment that could have been offered to
Plaintiff if her symptoms were as severe as she reported them to be.
The ALJ’s reference to conservative treatment, on this record, does not qualify as
a “specific, clear and convincing” reason for rejecting Plaintiff’s symptom testimony.
Brown-Hunter, 806 F.3d at 492-93.
2. Of course, if a form of treatment—whether conservative or not—actually
addresses a claimant’s symptoms, then that might be an independent reason to
conclude that their symptom testimony is not credible. See Wellington v. Berryhill, 878
F.3d 867, 876 (9th Cir. 2017) (“[E]vidence of medical treatment successfully relieving
symptoms can undermine a claim of disability.”). And that indeed was the ALJ’s
second reason offered for rejecting Plaintiff’s testimony in this case. According to the
ALJ, Plaintiff received “adequate pain control and headache control” from the
treatment she received. Dkt. No. 15-1, at PageID.57 (AR at 23).
This reasoning goes part of the way. In support of her finding, the ALJ identified
medical records showing that Plaintiff’s migraine headaches responded well to
medication and ultimately became a much less significant issue for her. Dkt. No. 22, at
PageID.2525-26 (summarizing records). Those records arguably provide substantial
evidence to support the ALJ’s conclusion that Plaintiff’s headaches did not render her
unable to work. But even if so, they still do not support a rejection of Plaintiff’s
independent testimony about her chronic sinusitis, which Plaintiff testified would, in
the relevant time period, incapacitate her—and thus require unexcused absences from
work—“almost monthly” or “at least every other month.” Dkt. No. 15-1, at PageID.116
(AR at 82). And while these sinusitis symptoms flared relatively infrequently, they
were extraordinarily severe: Plaintiff testified that she would be in so much pain that it
“literally felt as if someone had come up and hit me in the side of the face [with] a
sledgehammer.” Id.; see also id. (explaining that when experiencing these symptoms, she
was in too much pain to be around other people in public).
Though infrequent, these sinusitis episodes were recurrent and severe enough to
contribute to Plaintiff’s inability to maintain employment. And the ALJ’s reliance on
medical records concerning Plaintiff’s headaches leaves the testimony about chronic
sinusitis untouched. Accordingly, although the ALJ may well have appropriately
addressed Plaintiff’s migraine headaches, the ALJ’s reliance on improvement through
treatment does not fully support—or at least the ALJ did not adequately explain why it
fully supports—rejecting Plaintiff’s symptom testimony in its entirety.3
3. That leaves the ALJ’s third and final set of reasons for rejecting Plaintiff’s
symptom testimony: Plaintiff’s activities of daily living.
It is appropriate for an ALJ to compare a claimant’s symptom testimony to their
activities of daily living, to see whether the claimant “participate[s] in activities that are
inconsistent with the limitations they allege.” Auapaau v. O’Malley, Civ. No. 24-00176,
2024 WL 4301378, at *3 (D. Haw. Sept. 26, 2024). But “there is a danger in conducting an
analysis of that sort, for ‘disability claimants should not be penalized for attempting to
lead’ their ‘lives in the face of their limitations.’” Id. (quoting Reddick v. Chater, 157 F.3d
715, 722 (9th Cir. 1998)). For that reason, the “the Ninth Circuit has provided guidelines
3 To be sure, the record shows that after the relevant disability period (that is, after
March 31, 2021, the last date on which Plaintiff’s work history provided her disability
insurance coverage, see Dkt. No. 15-1, at PageID.52 (AR at 18)), Plaintiff’s chronic
sinusitis improved for reasons Plaintiff could not explain. See id. at PageID.117 (AR at
83). But the ALJ did not suggest that this after-the-fact improvement bore on the
severity of Plaintiff’s symptoms during the relevant time period (just as the aggravation
of any condition after-the-fact would not have done so).
for using evidence of a claimant’s activities of daily living to assess a claimant’s
symptom testimony”: they “may be found to bear on the credibility of a claimant’s
testimony only if (1) the activities actually contradict the claimant’s symptom
testimony, or (2) they show that the claimant spends a substantial part of their day
engaged in pursuits that are transferrable to a work setting.” Id. (citing Orn v. Astrue,
495 F.3d 625, 639 (9th Cir. 2007)).
The ALJ did not satisfy these guidelines here. The ALJ relied on Plaintiff’s
testimony that she took care of her elderly mother and handled various chores at her
mother’s house. Dkt. No. 15-1, at PageID.59 (AR at 25). But the ALJ did not explain
why Plaintiff’s ability to generally handle these chores would contradict Plaintiff’s
testimony that she occasionally—at least one a month or every other month—was
incapable of performing any tasks, and the record reveals no obvious contradiction.
Nor does the record show that Plaintiff spent any substantial part of her day on these
activities.
Same for the ALJ’s reliance on evidence that Plaintiff worked “part time” as a
caregiver for some other elderly couple. Id. Despite the ALJ’s responsibility to develop
the record in the face of any ambiguities, see Tonapetyan v. Halter, 242 F.3d 1144, 1150
(9th Cir. 2001), the ALJ did not ask Plaintiff any questions about this arrangement at the
hearing. The record therefore does not disclose how many hours Plaintiff worked, how
flexible her schedule was, and whether Plaintiff was allowed to regularly take days off
whenever her symptoms required it. The record at it stands, then, does not support the
ALJ’s conclusion that Plaintiff’s part time caregiving contradicted Plaintiff’s symptom
testimony. Nor does it support the conclusion that Plaintiff spent any substantial part
of her day on this activity.
The ALJ also relied on a medical record that noted Plaintiff cared for an “infant
niece.” Dkt. No. 15-1, at PageID.57 (AR at 23). Perhaps one could reasonably infer that
a person primarily responsible for the care of an infant is not likely to have much
flexibility in their schedule. But as Plaintiff observes in her briefing, there is no
evidence in the record that Plaintiff had an infant niece in the relevant time period. Dkt.
No. 21, at PageID.2509-10. And while Plaintiff did have a then-three-year-old niece, the
record does not disclose how extensive Plaintiff’s responsibility for this niece really
was—whether an occasional weekend or something more substantial. Nor does it
reflect whether Plaintiff was ever the sole guardian of her niece, or whether she instead
assisted alongside others whenever and to whatever extent she could. In short, the
record as it exists reveals no contradiction between Plaintiff’s symptom testimony and
this activity. Nor does it reflect that Plaintiff spent any substantial part of her days
engaged in this activity.
Finally, the ALJ relied on the fact that Plaintiff had planned to make a two-week
trip to the continental United States. Dkt. No. 15-1, at PageID.59 (AR at 25). But there is
no obvious inconsistency between Plaintiff’s testimony that she could not work because
PagelD.2549
of excessive unexcused absences, on the one hand, and that she had enough moments of
lucidity that a two-week trip was possible (that, indeed, even attempts at work were
possible, even though they were regularly derailed by her unexcused absences).
* * *
For the foregoing reasons, the court concludes that the ALJ—acting on the
Commissioner's behalf —did not offer adequate reasons to reject Petitioner’s symptom
testimony. The Commissioner’s decision denying Petitioner’s application for Social
Security disability benefits is, therefore, REVERSED and the case is REMANDED for
further administrative proceedings consistent with this order. Given this ruling, the
court declines to resolve Petitioner’s alternative argument for reversal, which is that the
AL] erred for the independent reason that she did not adequately take Plaintiff's
chronic sinusitis into consideration at all. Dkt. No. 21, at PageID.2499-2505. Accord
Hiler v. Astrue, 687 F.3d 1208, 1212 (9th Cir. 2012) (remanding for one reason and
“declin[ing] to reach [an] alternative ground”).
IT IS SO ORDERED.
DATED: July 21, 2026, at Honolulu, Hawai‘i.
<= DEP Re
fy . 8), & /s/ Micah W.J. Smith
Micah W.J. Smith
United States District Judge
ears
Jennifer S. v. Frank Bisignano; Civil No. 25-00418 MWJS-WRP; ORDER REVERSING
DECISION OF THE COMMISSIONER OF SOCIAL SECURITY AND REMANDING
FOR FURTHER ADMINISTRATIVE PROCEEDINGS
10
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